INTRODUCTION

Welcome to Mauron Musy USA (“Mauron Musy USA,” “MMUSA,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of www.mauronMusyusa.com and all related webpages, communications, forms, content, services, and features made available through the website (collectively, the “Website”). Please read these Terms carefully before using the Website. By accessing, browsing, submitting information through, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.

If you do not agree to these Terms, you may not access or use the Website.

The Website is intended solely for individuals who are at least eighteen (18) years of age and legally capable of entering into binding contracts. By using the Website, you represent and warrant that you meet these requirements.

Mauron Musy USA reserves the right to modify, suspend, discontinue, or restrict access to any aspect of the Website at any time and without notice.

JURISDICTIONAL SCOPE & AVAILABILITY

The Website and Services are intended solely for customers located within the United States. Mauron Musy USA makes no representation that the Website, products, or Services are appropriate or available for use in other jurisdictions.

We do not target, market to, or knowingly sell products to individuals located outside the United States, including the European Union, European Economic Area, and United Kingdom.

If you access the Website from outside the United States, you do so on your own initiative and are solely responsible for compliance with applicable local laws. We do not accept orders for shipment outside the United States.

NATURE OF WEBSITE & SALES PROCESS

The Website is intended to provide information regarding Mauron Musy timepieces, related products, availability inquiries, concierge services, and customer communications. The Website does not presently support automated or self-service online checkout functionality.

Any submission made through the Website, including but not limited to inquiry forms, reservation requests, availability requests, financing inquiries, or requests for purchase information, does not constitute a completed purchase, accepted order, or binding agreement to sell.

All transactions are handled manually and personally by Mauron Musy USA representatives.

Submission of an inquiry or request through the Website constitutes only a request for communication and does not obligate Mauron Musy USA to accept, fulfill, reserve, or sell any product.

No binding agreement shall be formed unless and until Mauron Musy USA expressly confirms acceptance in writing, payment has been received and cleared, required verification procedures are completed, and the product is delivered.

Mauron Musy USA reserves the right, in its sole and absolute discretion, to: refuse or decline any inquiry or transaction;

• limit quantities
• require additional identification or verification
• decline transactions suspected of fraud or unauthorized activity
• cancel or unwind transactions resulting from pricing, inventory, technical, or typographical errors; and/or
• discontinue or modify product offerings without notice

Receipt of an inquiry acknowledgment, email correspondence, telephone discussion, invoice draft, quotation, payment request, or preliminary communication shall not constitute acceptance of any order or obligation to complete a transaction.

PRODUCT AVAILABILITY & DESCRIPTIONS

All products displayed on the Website are subject to availability and prior sale. Mauron Musy USA makes commercially reasonable efforts to ensure that product descriptions, specifications, pricing references, photography, availability information, and technical details are accurate and current. However:

• inventory may change without notice
• certain products may be discontinued
• product specifications may change
• photography may not precisely reflect actual appearance
• colors and finishes may vary depending on screen settings and lighting; and
• certain watches may contain updated components, service parts, or manufacturer revisions
• Product images are provided for illustrative purposes only

Mauron Musy USA reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

PRICING & PRICING ERRORS

Any pricing information displayed on the Website is informational only and does not constitute a binding offer.

Due to fluctuations in availability, foreign exchange rates, manufacturer pricing, tariffs, supplier costs, market conditions, and sourcing variables, pricing may change at any time without notice. Mauron Musy USA reserves the right to refuse, revoke, rescind, cancel, or unwind any transaction involving incorrect pricing, inaccurate listings, technical errors, or typographical mistakes.

In the event of a pricing or listing error, Mauron Musy USA shall not be obligated to honor any incorrect or erroneous price, even if preliminary discussions, invoices, payment requests, or communications have occurred.

If payment has already been received in connection with a cancelled, refused, or unwound transaction, the customer’s sole and exclusive remedy shall be a refund of the amount paid for the affected transaction, where applicable.

CUSTOMER VERIFICATION & FRAUD PREVENTION

Mauron Musy USA reserves the right to implement fraud prevention and customer verification procedures at its sole discretion. Such procedures may include, without limitation:

• identity verification
• address verification
• billing verification
• signature requirements
• wire transfer confirmation procedures
• government-issued identification requests
• communication by telephone or video conference; and/or
• additional documentation requests

Mauron Musy USA may refuse or cancel any transaction that appears suspicious, fraudulent, unauthorized, high-risk, or inconsistent with normal purchasing activity. Customers agree that Mauron Musy USA shall not be liable for delays, cancellations, or losses arising from fraud prevention or verification procedures.

WIRE TRANSFERS & PAYMENT SECURITY

Customers are solely responsible for verifying all payment instructions before transmitting funds.

Customers are strongly encouraged to independently confirm all wire instructions directly with Mauron Musy USA before initiating payment.

Mauron Musy USA shall not be liable for losses arising from:

• intercepted communications
• spoofed or fraudulent emails
• fraudulent wire instructions
• cybercrime; or
• unauthorized third-party activity

Mauron Musy USA will not be responsible for any changes to payment or wire instructions unless such changes are confirmed through an authorized and verified communication channel directly controlled by Mauron Musy USA.

SHIPPING, DELIVERY & RISK OF LOSS

Shipping and delivery arrangements are handled individually depending on the nature of the transaction and destination.

Delivery timelines provided by Mauron Musy USA are estimates only and are not guaranteed.

Mauron Musy USA shall not be liable for delays arising from: carrier disruptions;

• weather
• customs clearance
• governmental actions
• strikes
• supplier delays
• security screening
• force majeure events; or
• circumstances beyond our reasonable control

Risk of loss and title transfer to the customer upon confirmed delivery by the applicable carrier.

Customers are responsible for ensuring that shipping addresses and delivery information are accurate and secure.

Mauron Musy USA reserves the right to require adult signature confirmation and/or shipment to verified addresses only.

RETURNS & EXCHANGES

Returns, exchanges, cancellations, and refund eligibility are governed exclusively by Mauron Musy USA’s separate Returns & Exchanges Policy (the “Returns Policy”), as may be updated and posted on the Website from time to time, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Returns Policy, the Returns Policy shall control with respect to returns, exchanges, cancellations, and refunds.

WARRANTY & SERVICE

Warranty coverage, repair services, and all related service conditions are governed exclusively by Mauron Musy USA’s separate Warranty Policy (the “Warranty Policy”), as may be updated and posted on the Website from time to time, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Warranty Policy, the Warranty Policy shall control with respect to warranty coverage and service matters.

WATCH PRODUCT CONDITIONS & DISCLAIMERS

All products are subject to applicable manufacturer specifications. Mechanical timepieces may exhibit normal and expected variations in timing accuracy, power reserve, finishing, and appearance inherent to their mechanical nature and within normal manufacturing tolerances. Such variations, along with other minor deviations inherent to mechanical watchmaking, do not constitute defects. Product-specific warranty coverage and service conditions are governed exclusively by the Warranty Policy.

INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

• text
• graphics
• logos
• photographs
• videos
• product descriptions
• artwork
• software
• page layouts; and
• trademarks (collectively, the “Content”) is owned by Mauron Musy USA, Mauron Musy, its licensors, or applicable third parties and is protected under applicable intellectual property laws. No portion of the Website or Content may be copied, reproduced, distributed, republished, uploaded, modified, transmitted, displayed, or exploited without prior written consent. Unauthorized use may violate copyright, trademark, and other laws.

USER SUBMISSIONS

Any comments, inquiries, suggestions, ideas, feedback, reviews, or communications submitted to Mauron Musy USA through the Website, social media, email, or otherwise shall be deemed non-confidential and non-proprietary unless expressly agreed otherwise in writing.

By submitting any comments, inquiries, suggestions, ideas, feedback, reviews, or other communications (“Submissions”) to Mauron Musy USA through the Website, email, social media, or otherwise, you grant Mauron Musy USA a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, display, publish, adapt, modify, and distribute such Submissions for any lawful business purpose, including marketing, advertising, product development, and customer communications.

PROHIBITED USES

You agree not to:

• use the Website for unlawful purposes
• attempt unauthorized access to systems or data
• interfere with Website functionality
• introduce malicious code or harmful software
• scrape, harvest, or extract Website data
• impersonate another person or entity
• submit false or misleading information
• violate intellectual property rights; or
• use the Website in a manner that could damage Mauron Musy USA or other users

Mauron Musy USA reserves the right to restrict or terminate access for violations of these Terms.

THIRD-PARTY LINKS & SERVICES

The Website may contain links to third-party websites, platforms, payment providers, social media platforms, or external services.

Mauron Musy USA does not control and is not responsible for:

• third-party content
• external websites
• external services
• security practices
• availability; or
• accuracy of third-party information
• Accessing third-party websites is done entirely at your own risk

DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL CONTENT, INFORMATION, SERVICES, AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MAURON MUSY USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY;

• FITNESS FOR A PARTICULAR PURPOSE;

• NON-INFRINGEMENT;

• ACCURACY;

• RELIABILITY;

• SECURITY; AND

• AVAILABILITY.

Mauron Musy USA does not warrant that:

• the Website will operate uninterrupted
• the Website will be error-free
• defects will be corrected; or
• the Website or servers are free of viruses or harmful components

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAURON MUSY USA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUPPLIERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY:

• INDIRECT DAMAGES;

• INCIDENTAL DAMAGES;

• CONSEQUENTIAL DAMAGES;

• SPECIAL DAMAGES;

• PUNITIVE DAMAGES;

• LOSS OF PROFITS;

• LOSS OF BUSINESS;

• LOSS OF DATA;

• LOSS OF GOODWILL; OR

• INTERRUPTION OF BUSINESS

• ARISING FROM OR RELATED TO:

• USE OF THE WEBSITE;

• INABILITY TO USE THE WEBSITE;

• ANY PRODUCT;

• ANY TRANSACTION;

• COMMUNICATIONS;

• SHIPPING DELAYS;

• THIRD-PARTY SERVICES; OR

• ERRORS OR OMISSIONS IN CONTENT.

IN NO EVENT SHALL MAURON MUSY USA’S TOTAL LIABILITY EXCEED THE AMOUNT ACTUALLY PAID BY THE CUSTOMER TO MAURON MUSY USA FOR THE APPLICABLE PRODUCT OR SERVICE.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Mauron Musy USA and its affiliates, officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of:

• your use of the Website
• your breach of these Terms
• your violation of applicable law; or
• your infringement of any rights of another party

TERMINATION

Mauron Musy USA reserves the right, in its sole discretion and without notice, to terminate or suspend access to the Website for any reason, including violation of these Terms. The provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution shall survive termination.

FORCE MAJEURE

Mauron Musy USA shall not be liable for any failure or delay in performance arising from events beyond its reasonable control, including but not limited to:

• acts of God
• natural disasters
• war
• terrorism
• civil unrest
• cyberattacks
• labor disputes
• governmental actions
• supply chain disruptions
• carrier delays
• pandemics; or
• utility or communications failures

PRIVACY POLICY

Use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

DISPUTE RESOLUTION & GOVERNING LAW

Informal Resolution: Before initiating any formal dispute, you agree to first contact Mauron Musy USA and attempt to resolve the matter informally.

Binding Arbitration: To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, Services, communications, or any transaction with Mauron Musy USA shall be resolved by binding individual arbitration. Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. Arbitration shall be conducted on an individual basis only and not as a class, collective, or representative action. The arbitration shall be conducted in English and in the State of New Jersey unless otherwise agreed by the parties.

Opt-Out Right: You may opt out of this arbitration provision by sending written notice to Mauron Musy USA within thirty (30) days of first using the Website. Your written notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

Governing Law & Court Jurisdiction: These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles. Subject to the arbitration provision above, any permitted legal proceedings shall take place exclusively in the state or federal courts located in Bergen County, New Jersey, and you consent to personal jurisdiction in those courts and waive any objections relating to venue, jurisdiction, or inconvenient forum.

ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any additional written policies or agreements expressly incorporated herein, constitute the entire agreement between you and Mauron Musy USA regarding use of the Website.

No waiver of any provision shall be deemed a continuing waiver.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

CONTACT INFORMATION

If you have any questions regarding these Terms, please contact:

Mauron Musy USA
Email: info@mauronmusyusa.com
Website: www.mauronmusyusa.com